Service partners
Always there for you, wherever you are
Pematech's experts are there for you all around the world. This applies to our own experienced service employees as well as competent partners at your location (1st level support).
We'll keep your testing and assembly lines going reliably and use detailed analyses to make targeted optimizations to your plants and production processes.
Services
Made-to-measure services for testing and assembly lines
Do you require skilled support for operating and maintaining your Pematech testing and assembly lines? We're happy to help with custom service packages. All around the world!
- Custom support agreements with a defined reaction time (hotline)
- Remote support for fast solutions to problems
- An experienced in-house maintenance team along with extensively trained service partners around the world
- Spare parts service for the entire lifecycle of your testing or assembly line
- Support with relocations
- Analysis of existing plants and optimization recommendations
- Employee training for operation and maintenance of plants
Remote maintenance
Remote maintenance?
Not a problem!
Secure access to the plant network all around the world for fast help whenever you need it. A router establishes a secure tunnel between Pematech and the machine. Thanks to a key switch, the plant operator is in charge of remote access, and can activate or deactivate a remote session at any point.
