Data protection

Data protection

Pematech GmbH's data protection declaration

The protection of privacy is extremely important for the future of Internet-based business models and for the development of an Internet-based economy. With this data protection declaration, Pematech GmbH wishes to underline our commitment to protecting your privacy. Below, we explain how Pematech GmbH deals with personal data on this Website. This data protection declaration applies to this Website and to all Websites that reference this data protection declaration. In certain circumstances, other data protection conditions apply to individual Pematech GmbH companies. Please read the data protection declarations of all Pematech GmbH Websites that you visit carefully.

Global data protection standards
Our handling of personal data is based on global principles and standards relating to transparency in the use of personal data, respect for and the affording of rights of choice, access regulations, and regulations pertaining to data integrity, data security, data disclosure and the monitoring of the legitimacy of processing. In particular, Pematech GmbH observes the EU General Data Protection Regulation as well as the German Federal Data Protection Act.

Consent
By using this Website, you consent to your data being stored and used as described below. Any changes to this data protection declaration will be made known on this page so that you can always remain informed about the data that Pematech GmbH stores and how this data is used. Where data protection legislation so requires, we will also expressly request your consent to the further processing of the personal data collected on this Website or provided by you.

Personal data
Personal data is information about personal or factual matters relating to a certain or identifiable natural person. This information includes your legal name, address, telephone number and date of birth. Information that cannot be associated with your actual identity such as popular Web pages or the number of users of a site is not personal data.

Capture and processing of personal data
Pematech GmbH wants to be able to better understand your wishes and interests and to offer you the best service possible. For this reason, Pematech GmbH collects and uses personal information in the way described below and in accordance with applicable data protection legislation. When you visit our Website, our Web servers temporarily save the connection data of the querying computer to ensure system security and use cookies and other Internet technologies ("automated tools" and "integrated Web links") to acquire general information about the users of our Website and their interests. Below, we explain which technologies are used and the type of information that they capture.
We also collect and process data that you give to us voluntarily when, for example, you register for events, subscribe to our newsletter, take part in online questionnaires, join discussion groups or forums, or make purchases.

What data do we collect and why?
Pematech GmbH uses the collected data to provide you with a consistently high level of individualized service. Pematech GmbH only uses your data as described in this declaration or as communicated when you enter it. Any subsequent change to the purpose requires your express consent unless the change in question is permitted in another way through applicable legal provisions.

Among other things, we process your data for the following purposes:

  • To process orders and deliver ordered products
  • To inform you about new products, special offers and other issues. In some cases, this can include information from other companies and business partners if their products usefully complement the products of Pematech GmbH.
  • To tailor information about our products to your precise needs. This allows us to provide you with information about the exact products that interest you.
  • So that we can contact you, answer customer inquiries and provide you with information on shipping and billing issues
  • To carry out voluntary customer questionnaires so that we can constantly improve our services and products
  • To process job applications
  • To meet contractual duties

IP addresses
IP addresses are used for the analysis of malfunctions, Website management and acquisition of demographic information. We also use IP addresses and, if applicable, other information that you have made available to us on this Website to determine which pages on our site are called and which topics interest our users. The knowledge we acquire is used to enable us to offer you even better information about our products. Pematech GmbH only stores data of this kind in anonymized form and does not associate it with user profiles without the consent of the relevant registered user. When you visit our Website, we only record the domain by default. Pematech GmbH only records data in connection with your visit to our Website. We do not collect personal data during your visits to the Websites of other companies or organizations that do not belong to Pematech GmbH.

Contact form and e-mail contact

Our website contains a contact form that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and then stored. As part of the sending process, your consent is obtained for the processing of the data and reference is made to this privacy policy. Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored. The data will not be passed on to third parties in this context. The data is used exclusively for processing the conversation. The legal basis for the processing of the data is Art. 6 para. 1 lit. a) GDPR if the user has given consent. The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. e), para. 3 GDPR in conjunction with §3 NSDG (Lower Saxony Data Protection Act) and §3 NHG (Lower Saxony Higher Education Act). If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.

The processing of the personal data from the form is solely for the purpose of processing the contact.

The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data is being deleted as soon as it is no longer required for the purpose for which it was collected. For the personal data from the entry screen of the contact form and those sent by email, the data is deleted when the respective conversation with the user has ended and there are no statutory retention obligations to the contrary. The conversation is deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted in accordance with the statutory periods.

The user has the option of withdrawing their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case, provided there are no statutory retention obligations to the contrary.

Newsletter subscription 

On some of Pematech GmbH's websites, it is possible to subscribe to a free newsletter using an online form. When registering for the newsletter, the data from the entry form is transmitted to us. In addition, the IP address of the accessing computer and the date and time of registration are collected and processed. Your consent is obtained for the processing of the data as part of the registration process and reference is made to this privacy policy.

No data will be passed on to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a) GDPR with the consent of the user.

The purpose of collecting the user's email address is to deliver the newsletter. The collection of other personal data as part of the registration process serves to be able to prove the registration for the newsletter and, if necessary, to prevent misuse of the services or the e-mail address used. The data will be deleted as soon as it is no longer required for the purpose for which it was collected and there are no legal obligations to retain it.

The consent to the sending of the newsletter can be revoked by the user concerned at any time and the newsletter can be canceled. For this purpose, there is a corresponding link in every newsletter.

Form entries on the website of Pematech GmbH

If there is also the option of entering personal or business data (e.g. e-mail addresses, names, addresses) on the website, the disclosure of this data by the user is expressly voluntary. The legal basis for this processing is - unless otherwise stated or information is provided via a separate data protection declaration - Art. 6 para. 1 lit. a) GDPR. The collection and processing of the data only serves the purpose stated in the respective online form. Unless otherwise stated, the data will not be passed on to third parties. The use and payment of all services offered is - as far as technically possible and reasonable - also permitted without providing such data or by providing anonymized data or a pseudonym. 

Cookies
This website does not use cookies.

E-mail addresses
If you provide us with your e-mail address, we will contact you by e-mail only. We will not pass your e-mail address on to third parties outside Pematech AG. You can choose to no longer receive e-mails from Pematech GmbH whenever you want.
Depending on the settings of your e-mail program, information might be passed automatically to Pematech GmbH when you send an e-mail to us.

Disclosure of personal data
As a globally active company, Pematech GmbH has a global Internet presence. Information that you provide via one of our Websites might therefore be transferred to a server in this country or in another country. Your privacy is protected globally, since all of our Websites are subject to the data protection provisions described here. We process your data globally within Pematech GmbH in order to handle your inquiries and orders and to allow us to constantly further improve our services and products.

If necessary, information will also be passed on from Pematech GmbH to our business partners, service providers, third parties and subcontractors. This might be necessary in order to render a service you require, e.g. to handle orders, for customer service purposes or in order to inform you about services or products.
When passing on personal data to third parties, we restrict this to the information required to render the services in question. The relevant third-party provider is allowed to use this personal data only in order to render the required service. Your personal data will not be passed on, sold or otherwise made available to third parties for marketing purposes without your express consent. Pematech might be forced to disclose your data and associated information if requested to do so by the courts or authorities. We also reserve the right to use your data to assert or defend legal claims. If our company is acquired by or merges with another company, it might be necessary to disclose or pass on personal data to potential or actual buyers. In such cases, Pematech AG will do its utmost to protect your data to the greatest extent possible. In compliance with applicable law, we reserve the right to store and pass on personal data and other information in order to detect and combat illegal activities and attempted fraud or violations of the usage conditions of Pematech GmbH.

Security of personal data
Pematech GmbH takes all necessary technical and organizational security measures in order to protect your personal data from loss and misuse. This means that your data is saved in a secure operating environment that is not publicly accessible. In some cases, your personal data will be encrypted using Secure Socket Layer (SSL) technology when transmitted. This means that the communication between your computer and the Pematech GmbH servers takes place using a recognized encryption method if your browser supports SSL. If you wish to contact Pematech GmbH via e-mail, please note that we cannot ensure the confidentiality of the information you send. The content of e-mails might be visible by third parties. We therefore recommend that you send any confidential information to us by post only.
All of our employees are required to observe data protection and secrecy in accordance with the GDPR.

Web statistics

We create anonymized statistics and analysis of access to our websites.

We use the open source software Matomo (formerly PIWIK) in anonymized form to compile the web statistics. This means that no personal data is processed. The use of cookies in the Matomo web analysis software is deactivated.

When storing the user IP address, the last two octets are not processed. The recording of the user ID is deactivated. In addition to access to the page and the anonymized IP address, the following data is collected for the analysis: Date and time of the request, page title of the accessed page, URL of the previously accessed page (referrer URL), screen resolution of the client system, local time zone, URL of clicked and downloaded files, URL of clicked external domains, geolocation of the client (country, region, city), main language of the browser used, user agent of the browser used.

Links to other Websites
Our Website might contain links to the Websites of third-party providers. Pematech GmbH is not responsible for the data protection measures or content of Websites outside Pematech GmbH.

Integration of social media 

Some of the Pematech GmbH websites have embedded videos from external providers (e.g. YouTube or Vimeo) or offer the option of sharing individual pages on social networks using share buttons. Data (including personal data) can be transmitted to external providers such as Facebook (Meta), Google, LinkedIn, Vimeo and X (Twitter) via these plug-ins and used by them. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. a) GDPR.

Pematech GmbH itself does not collect personal data via third-party video embeddings or social media plug-ins, nor information about their use.

Pematech GmbH has no influence on whether and to what extent, for what duration and for what purpose the external providers collect personal data. However, it can be assumed that at least IP address and device-related information is collected and used.

Further information on how data protection is handled by the external social media platforms can be found on their websites:

(a) Facebook: Meta Platforms Ireland Ltd, ATTN: Privacy Operations, Merrion Road, Dublin 4, D04 X2K5, Ireland

www.facebook.com/privacy/policy/

b) Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA

www.google.com/policies/privacy/partners/

c) X: Twitter International Company, Attn: Data Protection Officer, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND

twitter.com/privacy

d) Mastodon gGmbH, Mühlenstraße 8a, 14167 Berlin, Germany

The account of Leibniz Universität Hannover is located on the instance of the Informationsdienst Wissenschaft e.V. (idw) wisskomm.social

wisskomm.social/privacy-policy

e) Instagram: Meta Platforms Ireland Ltd, ATTN: Privacy Operations, Merrion Road, Dublin 4, D04 X2K5, Ireland

www.instagram.com/legal/privacy/

f) LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

de.linkedin.com/legal/privacy-policy

g) WhatsApp Ireland Limited, Attn: Privacy Policy, Merrion Road, Dublin 4, D04 X2K5, Ireland

www.whatsapp.com/legal/

h) Vimeo, Inc, 555 West 18th Street, New York, New York 10011

vimeo.com/privacy

Data storage
Pematech GmbH only retains personal data for as long as required in order to fulfill its intended purpose or comply with legal provisions.

Rights of access and rectification
You have the right to check any of your personal data that we have saved and to have it rectified if you believe it to be obsolete or incorrect. Simply send an e-mail to the address provided below.

Right to revoke consent
You are entitled to revoke your consent for the use of personal data at any point, effective for the future. Simply send an e-mail to the address provided below.

Information about personal data
If you have questions about this data protection declaration or if you want to know what personal data we have saved about you, please contact our data protection officer.

Pematech GmbH
Mr. Ralf Pacher
Robert-Gerwig-Str. 23/25
78315 Radolfzell / Germany
E-mail: Datenschutz(at)pematech.de

Changes to this data protection declaration
We will update this data protection declaration (if necessary) due to changing circumstances such as changes to applicable data protection legal provisions.

ction legal provisions.

Matomo

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